SWHA comes top of the class for Supporting People

Sunday 9th August 2009

South Wight Housing Association (SWHA) has been awarded top marks for every supported and sheltered service it offers.

SWHA has received a Level A from the Communities and Local Government’s Supporting People programme for all six of its services: Young People, Mental Health, Older People, Teenage Parents, Homeless Families and Learning Disabilities. The housing association is the only provider on the island to obtain the highest level of achievement for such a diverse range of services supporting vulnerable people.

Executive Director, Margaret Wright, said: “To be awarded the highest level for all of our supported and sheltered services is a tremendous honour. We are the with nearly 1000 supported or sheltered service users. Our achievement is a reflection of staff’s hard work in providing an excellent service for all residents.”

Miss Charlie Ford, a resident living at Woodhill Close, part of Ryde Young People’s Support Services, said: “I am really pleased that South Wight Housing Association has been recognised as an excellent service provider. I have been living Woodhill Close for 18 months now and the support staff have helped me greatly. I have learned how to be more independent, and am always kept informed about activities and other important matters. I feel happy, safe and secure. The hostel is a fun place to live where people are helped to move on in life.”

SWHA’s services were assessed according to Supporting People’s six core objectives: Needs and Risk Assessment, Support Planning, Health and Safety, Diversity, Complaints, and Safeguarding. The programme is a working partnership between Communities and Local Government, local government, service users and support agencies.

You can find out more about the services that SWHA provides by clicking on the link below.

Posted by Kim for South Wight Housing Association